WARNING
Due to server maintenance, we are experiencing delays in our photo processing. Your photos will be uploaded within 24-48 hours. We apologize for the inconvenience.
Debido a mantenimiento de servidores, estamos presentando retrasos en nuestro procesamiento de fotos. Estaremos cargando sus fotos en 24-48 horas. Disculpen los inconvenientes.
En raison de la maintenance des serveurs, nous rencontrons des retards dans le traitement de nos photos. Vos photos seront téléchargées dans un délai de 24 à 48 heures. Nous nous excusons pour le désagrément.
Due to server maintenance, we are experiencing delays in our photo processing. Your photos will be uploaded within 24-48 hours. We apologize for the inconvenience.
Debido a mantenimiento de servidores, estamos presentando retrasos en nuestro procesamiento de fotos. Estaremos cargando sus fotos en 24-48 horas. Disculpen los inconvenientes.
En raison de la maintenance des serveurs, nous rencontrons des retards dans le traitement de nos photos. Vos photos seront téléchargées dans un délai de 24 à 48 heures. Nous nous excusons pour le désagrément.
FAQs
Your 6 numbers ticket code can be found in your physical receipt or in your wristband. Simply enter the code and press ´Sign In´. Please note that in some cases, it may take up to 24 hours after your visit for your photos to become available. If you are still unable to access your photo after that time, please contact customer support. Your photos are available to claim online until 21 days after purchase.
Please attempt to refresh the page and clear out any cookies and form data - press the CTRL and F5 keys at the same time.
If you are trying to claim your photos on a mobile device and your photo fails to load, don´t worry! - your photo will appear when the connection speed improves. Photos may take up to 24 hours to become available, so please retry to claim your image at a later time.
Make sure you've entered the code exactly as it appears on your receipt! Photos failing to load are usually the result of a mistyped code.
If you have lost your receipt or cannot find your code, please contact Customer Support.
